Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1996-2010 A/C Eliminator Kit

                  Mustang 1996-2010 A/C Eliminator Kit

                  SKU: M19216D46

                  $88.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1963-2001 Cylinder Head Gasket

                  Mustang 1963-2001 Cylinder Head Gasket

                  SKU: M6051A302

                  $105.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L MEGAZILLA™ 612 HP CRATE ENGINE

                  7.3L MEGAZILLA™ 612 HP CRATE ENGINE

                  SKU: M6007MZ73

                  $25,295.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1969-1997 Roller Camshaft Bearings

                  Mustang 1969-1997 Roller Camshaft Bearings

                  SKU: M6261D351

                  $105.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  FORD MUSTANG LOGO STAMPED STEEL CHROME VALVE COVERS

                  FORD MUSTANG LOGO STAMPED STEEL CHROME VALVE COVERS

                  SKU: 302100

                  $140.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Taurus 2010-2018 SHO Cat-Back Touring Exhaust System

                  Taurus 2010-2018 SHO Cat-Back Touring Exhaust System

                  SKU: M5200SHOTC

                  $1,595.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2015-2020 Coyote 5.2L Forged Crankshaft

                  Mustang 2015-2020 Coyote 5.2L Forged Crankshaft

                  SKU: M6303M52B

                  $1,440.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 2011-2021 Coyote 5.0/5.2L Road Race Oil Pan

                  Mustang 2011-2021 Coyote 5.0/5.2L Road Race Oil Pan

                  SKU: M6675M52RR

                  $1,925.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

                  AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

                  SKU: 302350

                  $110.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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