Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Big Block 655 HP Crate Engine Rear Sump Pan

                  Big Block 655 HP Crate Engine Rear Sump Pan

                  SKU: M6007572DR

                  $19,750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  PAC 1219X Beehive Valve Spring set of 16

                  PAC 1219X Beehive Valve Spring set of 16

                  SKU: M65131219X

                  $315.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L 2024 SUPER DUTY CRATE ENGINE

                  7.3L 2024 SUPER DUTY CRATE ENGINE

                  SKU: M600773B

                  $9,790.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Mustang 1968-1987 Exhaust Valve

                  Mustang 1968-1987 Exhaust Valve

                  SKU: M6505A429

                  $22.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Mustang 2011-2014 Boss Intake Manifold/Coyote Engine Dress Up Kit

                  Mustang 2011-2014 Boss Intake Manifold/Coyote Engine Dress Up Kit

                  SKU: M9680BOSS

                  $270.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-1993 Black Satin Valve Covers

                  Mustang 1986-1993 Black Satin Valve Covers

                  SKU: M6000J302R

                  $290.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  MUSTANG GT AND DARK HORSE SUPERCHARGER KIT

                  MUSTANG GT AND DARK HORSE SUPERCHARGER KIT

                  SKU: M6066M8800

                  $9,995.00

                  Shipping: More inventory coming soon
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                  7.3L VALVETRAIN KIT - PUSHRODS, ROCKERS, LIFTERS

                  7.3L VALVETRAIN KIT - PUSHRODS, ROCKERS, LIFTERS

                  SKU: M6501SD73

                  $550.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG DARK HORSE RADIATOR W/ FAN

                  2024-2025 MUSTANG DARK HORSE RADIATOR W/ FAN

                  SKU: M8005DH

                  $525.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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