Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1962-1997 302-351W Double Roller Timing Chain Set-Steel Gear

                  Mustang 1962-1997 302-351W Double Roller Timing Chain Set-Steel Gear

                  SKU: M6268B302

                  $210.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  2020-2024 RANGER 2.3L AIR/OIL SEPARATOR

                  2020-2024 RANGER 2.3L AIR/OIL SEPARATOR

                  SKU: M6766R23A

                  $305.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 302 Deep Rear Sump Oil Pickup Tube

                  Mustang 1964-1995 302 Deep Rear Sump Oil Pickup Tube

                  SKU: M6622DRS302

                  $125.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  PLUG AND DOWEL KIT FOR A460X BLOCKS

                  PLUG AND DOWEL KIT FOR A460X BLOCKS

                  SKU: M6026A460X

                  $210.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Mustang 1964-1980 Manual Transmission Flywheel Billet Steel 164T 28.2

                  Mustang 1964-1980 Manual Transmission Flywheel Billet Steel 164T 28.2

                  SKU: M6375K302

                  $445.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Oval Custom Billet Aluminum Spark Plug Wire Looms

                  Ford Oval Custom Billet Aluminum Spark Plug Wire Looms

                  SKU: M12297L900

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Black Satin Valve Covers

                  Black Satin Valve Covers

                  SKU: M6582LE302BK

                  $235.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  289/302/351W Short Serpentine Belt-Front Timing Cover

                  289/302/351W Short Serpentine Belt-Front Timing Cover

                  SKU: M6059A50

                  $180.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Mustang 1979-1995 Boss 302 Oil Pickup Tube

                  Mustang 1979-1995 Boss 302 Oil Pickup Tube

                  SKU: M6622BOSS302

                  $140.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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