Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  High Performance Hardened Steel Lifter Cup

                  High Performance Hardened Steel Lifter Cup

                  SKU: M6500R302HLC

                  $205.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1969-1997 Cylinder Head Gasket

                  Mustang 1969-1997 Cylinder Head Gasket

                  SKU: M6051B341

                  $115.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  7.3L GAS TIMING COVER KIT

                  7.3L GAS TIMING COVER KIT

                  SKU: M6059SD73

                  $175.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  SKU: M6731FL820

                  $235.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  7.3L GAS ENGINE TIMING SET

                  7.3L GAS ENGINE TIMING SET

                  SKU: M6268SD73

                  $165.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 2011-2019 5.0L Coyote Boss 302 Timing Chain Tensioners

                  Mustang 2011-2019 5.0L Coyote Boss 302 Timing Chain Tensioners

                  SKU: M6266M50B

                  $185.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  5.0L COYOTE HIGH RPM COMPETITION PULSE RING

                  5.0L COYOTE HIGH RPM COMPETITION PULSE RING

                  SKU: M12A227CJ13

                  $140.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  460 BIG BLOCK TIMING COVER

                  460 BIG BLOCK TIMING COVER

                  SKU: M6059460

                  $280.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Super Duty 2017-2024 Chrome Exhaust Tip

                  Super Duty 2017-2024 Chrome Exhaust Tip

                  SKU: M5260CT3

                  $140.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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