Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  High Performance Hardened Steel Lifter Cup

                  High Performance Hardened Steel Lifter Cup

                  SKU: M6500R302HLC

                  $205.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Steel 157T Manual Transmission Flywheel

                  Steel 157T Manual Transmission Flywheel

                  SKU: M6375D302B

                  $370.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  SKU: M6731FL820

                  $235.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-1993 351W Engine Swap Accessory Drive Kit

                  Mustang 1985-1993 351W Engine Swap Accessory Drive Kit

                  SKU: M8511B351

                  $83.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  460 BIG BLOCK TIMING COVER

                  460 BIG BLOCK TIMING COVER

                  SKU: M6059460

                  $280.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0/5.2L Pair of Aluminum Cam Cover

                  5.0/5.2L Pair of Aluminum Cam Cover

                  SKU: M6067M52S

                  $370.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  5.2L Coyote Style Road Race Oil Pump Pick Up Tube

                  5.2L Coyote Style Road Race Oil Pump Pick Up Tube

                  SKU: M6622M52RR

                  $365.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer - 0.950"

                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer - 0.950"

                  SKU: M8510B351

                  $77.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 1996-2004 4.6L 2V SOHC Head changing KIT

                  Mustang 1996-2004 4.6L 2V SOHC Head changing KIT

                  SKU: M6067D46

                  $205.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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