Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  7.3L GAS ENGINE RACE BLOCK

                  7.3L GAS ENGINE RACE BLOCK

                  SKU: M6010SD73R

                  $1,925.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  C6 A.T Dipstick/Tube

                  C6 A.T Dipstick/Tube

                  SKU: M6750E303

                  $44.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2020 Valve Stem Seals Positive Type, Guide Mounted Seal

                  Mustang 1964-2020 Valve Stem Seals Positive Type, Guide Mounted Seal

                  SKU: M6571A50

                  $39.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 Distributor Hold-Down Clamp

                  Mustang 1979-1995 Distributor Hold-Down Clamp

                  SKU: M12270A302

                  $11.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 5.0L Coyote/7.3L Gas Automatic Transmission Flexplate Bolts

                  Mustang 5.0L Coyote/7.3L Gas Automatic Transmission Flexplate Bolts

                  SKU: M6379M50A

                  $39.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  COYOTE CAST IRON RACE BLOCK

                  COYOTE CAST IRON RACE BLOCK

                  SKU: M6010M50X

                  $5,300.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang Cobra Jet 1968-1987 Cylinder Head Assembled with Dual Springs

                  Mustang Cobra Jet 1968-1987 Cylinder Head Assembled with Dual Springs

                  SKU: M6049SCJA

                  $2,090.00

                  Shipping: Ships by May 21
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                  1.6 LITER 4-CYLINDER KENT ENGINE BLOCK

                  1.6 LITER 4-CYLINDER KENT ENGINE BLOCK

                  SKU: M601016K

                  $2,750.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG 2.3L SPORT ACTIVE AXLE-BACK - CHROME TIP

                  2024-2025 MUSTANG 2.3L SPORT ACTIVE AXLE-BACK - CHROME TIP

                  SKU: M5230M2SC

                  $1,575.00

                  Shipping: Ships by May 21
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