Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2021 5.0L GEN 3 Aluminator NA Short Block 12:1

                  Mustang 2018-2021 5.0L GEN 3 Aluminator NA Short Block 12:1

                  SKU: M6009A50NAB

                  $7,150.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 Boss Short Block

                  Mustang 1964-1995 Boss Short Block

                  SKU: M6009363

                  $6,500.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  5.2L COYOTE ALUMINATOR XS SHORT BLOCK

                  5.2L COYOTE ALUMINATOR XS SHORT BLOCK

                  SKU: M6009A52XS

                  $11,550.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2021 5.0L GEN 3 Aluminator SC Short Block 9.5:1

                  Mustang 2018-2021 5.0L GEN 3 Aluminator SC Short Block 9.5:1

                  SKU: M6009A50SCB

                  $7,150.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1993 347" Boss Short Block

                  Mustang 1964-1993 347" Boss Short Block

                  SKU: M6009347

                  $6,500.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Windsor SB Based Boss Short Block

                  Ford Performance Windsor SB Based Boss Short Block

                  SKU: M6009460

                  $7,590.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Boss Short Bock

                  Ford Performance Boss Short Bock

                  SKU: M6009427F

                  $6,700.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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