Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Shelby GT350 2015-2020 Air Filter

                  Mustang Shelby GT350 2015-2020 Air Filter

                  SKU: M9601G

                  $115.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L Coyote High Strength VCT Solenoids

                  5.0L Coyote High Strength VCT Solenoids

                  SKU: M6297M50A

                  $105.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  SKU: M6731FL820

                  $215.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Mustang 2011-2019 5.0L Coyote Boss 302 Timing Chain Tensioners

                  Mustang 2011-2019 5.0L Coyote Boss 302 Timing Chain Tensioners

                  SKU: M6266M50B

                  $170.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 2.7L, 3.5L & 5.0L SPORT EXHAUST - BLACK - SIDE EXIT

                  2021-2025 F-150 2.7L, 3.5L & 5.0L SPORT EXHAUST - BLACK - SIDE EXIT

                  SKU: M5200FSBS

                  $1,585.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 5.0L Supercharger Kit

                  F-150 2021-2022 5.0L Supercharger Kit

                  SKU: M6066F150SCA

                  $9,850.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2015-2020 2.7L, 3.5L & 5.0L Rear Exit Cat-Back Touring Exhaust System with Chrome Tips

                  F-150 2015-2020 2.7L, 3.5L & 5.0L Rear Exit Cat-Back Touring Exhaust System with Chrome Tips

                  SKU: M5200F1550DTCA

                  $1,520.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2021-2025 F-150 EXTREME EXHAUST - BLACK - REAR EXIT

                  2021-2025 F-150 EXTREME EXHAUST - BLACK - REAR EXIT

                  SKU: M5200FEBR

                  $1,980.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  F-150 2011-2014 6.2L Side Exit Cat-Back Touring Exhaust System 145" WB

                  F-150 2011-2014 6.2L Side Exit Cat-Back Touring Exhaust System 145" WB

                  SKU: M5200F15R145C

                  $1,580.00

                  Pickup Required
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