Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1964-2014 8.8" Ring Gear Bolt Set

                  Mustang 1964-2014 8.8" Ring Gear Bolt Set

                  SKU: M4216A300

                  $16.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2020 Roller High Load Roller Pilot Bearing 4.6/5.4/5.0LV

                  Mustang 2005-2020 Roller High Load Roller Pilot Bearing 4.6/5.4/5.0LV

                  SKU: M7600C

                  $31.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FDU UPGRADE KIT 5.13 RATIO

                  BRONCO M210 FDU UPGRADE KIT 5.13 RATIO

                  SKU: M3001513KIT

                  $1,545.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Half Shaft Assembly Left Side

                  Mustang 2015-2023 Half Shaft Assembly Left Side

                  SKU: M4139MA

                  $1,440.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT350 2015-2019 Ford Performance Red 6-Speed Shift Knob

                  Mustang GT350 2015-2019 Ford Performance Red 6-Speed Shift Knob

                  SKU: M7213M8SR

                  $98.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1993 Bolt 9" Ring Gear to Open Differential Case

                  Mustang 1979-1993 Bolt 9" Ring Gear to Open Differential Case

                  SKU: M4216A210

                  $31.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
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                  Mustang 2007-2012 GT500 One-Piece Driveshaft

                  Mustang 2007-2012 GT500 One-Piece Driveshaft

                  SKU: M4602MSVT

                  $980.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2015-2024 Half Shaft Upgrade Kit

                  Mustang 2015-2024 Half Shaft Upgrade Kit

                  SKU: M4130MA

                  $2,575.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
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                  Hybrid 1310/1330 Series Cross Special U-Joint Kit

                  Hybrid 1310/1330 Series Cross Special U-Joint Kit

                  SKU: M4635A

                  $62.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
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