Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty Limited Slip Front Differential

Super Duty Limited Slip Front Differential

SKU: M4204SDLS

$495.00

Shipping: Ships by May 6

Pickup: Free at Dealer

Add to Cart

MUSTANG/GT350 EXTENDED WHEEL STUD AND NUT KIT

MUSTANG/GT350 EXTENDED WHEEL STUD AND NUT KIT

SKU: M1107E

$270.00

Shipping: Ships by May 6

Pickup: Free at Dealer

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Mustang GT350R Half Shaft Kit

Mustang GT350R Half Shaft Kit

SKU: M4130M8S

$510.00

Shipping: Ships by May 6

Pickup: Free at Dealer

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Mustang GT Super 8.8 Torsen Differential

Mustang GT Super 8.8 Torsen Differential

SKU: M4204MT

$750.00

Shipping: Ships by May 6

Pickup: Free at Dealer

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BRONCO M210 FRONT DRIVE SHAFT

BRONCO M210 FRONT DRIVE SHAFT

SKU: M4376BR

$350.00

Shipping: Ships by May 6

Pickup: Free at Dealer

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Mustang 1986-2001 Clutch Kit

Mustang 1986-2001 Clutch Kit

SKU: M7560A302N

$395.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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...

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