Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco/Ranger M220 Rear End Ring and Pinion Installation Kit

                  Bronco/Ranger M220 Rear End Ring and Pinion Installation Kit

                  SKU: M4210R

                  $225.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.13 RATIO

                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.13 RATIO

                  SKU: M4209513BF

                  $360.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2013 Super 8.8" Traction-Lok Differential

                  Mustang 2015-2013 Super 8.8" Traction-Lok Differential

                  SKU: M4204M

                  $250.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra 1999-2004 IRS Axle Girdle Cover

                  Mustang Cobra 1999-2004 IRS Axle Girdle Cover

                  SKU: M4033G3

                  $355.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO/RANGER M220 REAR RING AND PINION 4.88 RATIO

                  BRONCO/RANGER M220 REAR RING AND PINION 4.88 RATIO

                  SKU: M4209488

                  $350.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Limited Slip Front Differential

                  Super Duty Limited Slip Front Differential

                  SKU: M4204SDLS

                  $495.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG/GT350 EXTENDED WHEEL STUD AND NUT KIT

                  MUSTANG/GT350 EXTENDED WHEEL STUD AND NUT KIT

                  SKU: M1107E

                  $270.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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                  BRONCO M210 FRONT DRIVE SHAFT

                  BRONCO M210 FRONT DRIVE SHAFT

                  SKU: M4376BR

                  $350.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-2001 Clutch Kit

                  Mustang 1986-2001 Clutch Kit

                  SKU: M7560A302N

                  $395.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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