Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Truck/SUV Black and Chrome Wheel Center Cap Kit

                  Ford Truck/SUV Black and Chrome Wheel Center Cap Kit

                  SKU: M1096KBCT

                  $25.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Racing Center Cap

                  Ford Racing Center Cap

                  SKU: M1096FR

                  $29.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2014 Ford Performance Lug Nut Kit

                  Mustang 1979-2014 Ford Performance Lug Nut Kit

                  SKU: M1012A

                  $15.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Black and Chrome Wheel Center Cap Kit

                  Ford Black and Chrome Wheel Center Cap Kit

                  SKU: M1096KBCC

                  $25.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  M14x1.5 Black Lug Nut Vehicle Kit of 24

                  M14x1.5 Black Lug Nut Vehicle Kit of 24

                  SKU: M1012KF15B

                  $205.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2015-2024 Lug Nut Kit

                  Mustang 2015-2024 Lug Nut Kit

                  SKU: M1012M

                  $15.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 Rear Lowering Kit

                  F-150 2021-2024 Rear Lowering Kit

                  SKU: M3000HB

                  $215.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  SKU: M1007W1785BL

                  $400.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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                  MUSTANG HANDLING PACK FASTENER KIT

                  MUSTANG HANDLING PACK FASTENER KIT

                  SKU: MFR3F6

                  $190.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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