Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Matte Black HP Performance Pack 19" x 10.5" & 19" x 11" Wheel Kit with TPMS Kit

                  Mustang 2015-2023 Matte Black HP Performance Pack 19" x 10.5" & 19" x 11" Wheel Kit with TPMS Kit

                  SKU: M1007KDC19XMB

                  $1,875.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  RANGER OVERLAND SUSPENSION KIT BY OLD MAN EMU

                  RANGER OVERLAND SUSPENSION KIT BY OLD MAN EMU

                  SKU: M18000RO

                  $1,905.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Carbonized Gray Everglades Wheel Kit

                  Bronco 2021-2023 Carbonized Gray Everglades Wheel Kit

                  SKU: M1007KP1785E

                  $1,595.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Track Strut and Shock Kit

                  Mustang 2015-2023 Track Strut and Shock Kit

                  SKU: M18000F

                  $815.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor Functional Bead Lock Ring Kit

                  F-150 Raptor Functional Bead Lock Ring Kit

                  SKU: M1021KBL1

                  $865.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 20"X8.5" GLOSS BLACK WHEEL KIT

                  F-150 2015-2023 20"X8.5" GLOSS BLACK WHEEL KIT

                  SKU: M1007KS2085F15B

                  $1,470.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 F-150 20" X 8.5" WHEEL KIT - DARK ALLOY

                  2024-2025 F-150 20" X 8.5" WHEEL KIT - DARK ALLOY

                  SKU: M1007KS2085F15A

                  $1,245.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  2021-2024 BRONCO SPORT 18" WHEEL KIT - GLOSS BLACK

                  2021-2024 BRONCO SPORT 18" WHEEL KIT - GLOSS BLACK

                  SKU: M1007KS187BSGB

                  $1,000.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Bronco Sport 2021+ 17" Gloss Black Low Wheel Kit

                  Bronco Sport 2021+ 17" Gloss Black Low Wheel Kit

                  SKU: M1007KS17BSB

                  $1,105.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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