Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Chassis

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4 resultsfor "Chassis"

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$201 - $500

price Range:

$501 - Above

Focus-ST 2013-2018 Performance Rear RS Brake Upgrade Kit

Focus-ST 2013-2018 Performance Rear RS Brake Upgrade Kit

SKU: M2300WR

$540.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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Focus-ST Performance Front RS Brake Upgrade Kit

Focus-ST Performance Front RS Brake Upgrade Kit

SKU: M2300W

$1,250.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Focus 2000-2005 Suspension Kit

Focus 2000-2005 Suspension Kit

SKU: M3000ZX3

$410.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

Focus SVT 2000-2005 Strut/Shock Kit

Focus SVT 2000-2005 Strut/Shock Kit

SKU: M18000ZX3

$275.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

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