Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen without Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen without Front Camera

                  SKU: VMC3Z8A224A

                  $309.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Air Design® Satin Black Hood Scoop

                  F-150 2015-2020 Air Design® Satin Black Hood Scoop

                  SKU: VJL3Z16C630A

                  $399.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Blue Ember Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Blue Ember Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AN

                  $359.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2019-2025 Long Series Carbon Black Running Board for Load Door Side Only

                  Transit 2019-2025 Long Series Carbon Black Running Board for Load Door Side Only

                  SKU: KK3Z16450BB

                  $500.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Transit Long Series 2015-2025 Carpet Cargo Area Liner

                  Transit Long Series 2015-2025 Carpet Cargo Area Liner

                  SKU: FK4Z1613046BA

                  $475.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2017-2023 Air Design® Race Red Side Quarter Window Scoop

                  Mustang 2017-2023 Air Design® Race Red Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AB

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Soft Mesh Bimini Top

                  Bronco 4Dr 2021-2025 Soft Mesh Bimini Top

                  SKU: VM2DZ54500W00B

                  $349.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  2024-2025 Ranger ECCO Back Up Reverse Alarm

                  2024-2025 Ranger ECCO Back Up Reverse Alarm

                  SKU: VR1WZ14N137A

                  $249.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Retro Red, Orange & Yellow Graphics

                  Ranger 2024-2025 Retro Red, Orange & Yellow Graphics

                  SKU: VR1WZ6320000C

                  $209.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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