Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2021-2022 LED Tailgate Light Bar with Halogen Factory Lights

                  Super Duty 2021-2022 LED Tailgate Light Bar with Halogen Factory Lights

                  SKU: VMC3Z13B678A

                  $459.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Gloss Black Trunk Applique Exterior Trim

                  Mustang 2024-2025 Air Design® Gloss Black Trunk Applique Exterior Trim

                  SKU: VPR3Z99425A34A

                  $379.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Invision Wireless Headphone for DVD Entertainment System

                  Invision Wireless Headphone for DVD Entertainment System

                  SKU: VDG1Z18C604A

                  $49.99

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                  Pickup: Free at Dealer
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                  Transit Connect 2019-2023 LWB 5pc All Weather Floor Liner Tray

                  Transit Connect 2019-2023 LWB 5pc All Weather Floor Liner Tray

                  SKU: KT1Z1713300EA

                  $205.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

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                  Super Duty Crew Cab 2017-2022 Covercraft RealTree Rear Seat Covers w/ Armrest 60/40 in Green

                  Super Duty Crew Cab 2017-2022 Covercraft RealTree Rear Seat Covers w/ Armrest 60/40 in Green

                  SKU: VHC3Z2663812C

                  $329.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Air Design® Satin Black Tailgate Spoiler

                  Maverick 2022-2025 Air Design® Satin Black Tailgate Spoiler

                  SKU: VNZ6Z9944210B

                  $219.00

                  Shipping: More inventory coming soon
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                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with Performance Pack, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with Performance Pack, Pedestal/High Spoiler

                  SKU: VRR3Z19A412J

                  $469.00

                  Shipping: Ships by Jun 11
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                  Bronco Sport 2021-2025 TufSkinz Eruption Green Grille Letters

                  Bronco Sport 2021-2025 TufSkinz Eruption Green Grille Letters

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                  Shipping: Ships by Jun 11
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