Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

                  Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

                  SKU: VN2DZ9942528AE

                  $49.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

                  Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

                  SKU: VMJ8Z10C744A

                  $49.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  SKU: ML3Z17696BA

                  $880.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 TufSkinz Atlas Blue Grille Letters

                  Bronco Sport 2021-2025 TufSkinz Atlas Blue Grille Letters

                  SKU: VN1PZ9942528AD

                  $49.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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                  Remote Start Hood Switch Kit

                  Remote Start Hood Switch Kit

                  SKU: BT4Z19G366A

                  $30.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 TufSkinz Cactus Gray Grille Lettering

                  Bronco 2021-2025 TufSkinz Cactus Gray Grille Lettering

                  SKU: VN2DZ9942528AF

                  $49.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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                  MUSTANG 5.0L ENGINE OIL COOLER KIT

                  MUSTANG 5.0L ENGINE OIL COOLER KIT

                  SKU: M6642M50D

                  $770.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KP1785MB

                  $1,705.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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