Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang SVT 2007-2009 Cold Air and Supercharger Upgrade Kit Replacement Air Filter

                  Mustang SVT 2007-2009 Cold Air and Supercharger Upgrade Kit Replacement Air Filter

                  SKU: M9601D

                  $94.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING SLANT EDGE AIR CLEANER - BLACK

                  FORD RACING SLANT EDGE AIR CLEANER - BLACK

                  SKU: 302380

                  $235.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD MUSTANG DIE-CAST VALVE COVERS POLISHED WITH BLACK LOGO

                  FORD MUSTANG DIE-CAST VALVE COVERS POLISHED WITH BLACK LOGO

                  SKU: 302030

                  $215.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD RACING 289-351 SLANT EDGE VALVE COVER BLUE

                  FORD RACING 289-351 SLANT EDGE VALVE COVER BLUE

                  SKU: 302136

                  $400.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang 2005-2023 Matte Black Performance Pack Front Wheel 19x9"

                  Mustang 2005-2023 Matte Black Performance Pack Front Wheel 19x9"

                  SKU: M1007M199B

                  $425.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang Cobra 1999-2004 IRS Axle Girdle Cover

                  Mustang Cobra 1999-2004 IRS Axle Girdle Cover

                  SKU: M4033G3

                  $365.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO 17" x 8.5" METHOD MATTE BLACK SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.5" METHOD MATTE BLACK SINGLE WHEEL

                  SKU: M1007M1785MB

                  $495.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 HP Performance Pack Matte Black 19x9.5" Front Wheel

                  Mustang 2015-2023 HP Performance Pack Matte Black 19x9.5" Front Wheel

                  SKU: M1007DC1995MB

                  $380.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang 1996-2010 A/C Eliminator Kit

                  Mustang 1996-2010 A/C Eliminator Kit

                  SKU: M19216D46

                  $88.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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