Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Track Sway Bar Kit

                  Mustang 2015-2023 Track Sway Bar Kit

                  SKU: M5490G

                  $875.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Fox "Tuned by Ford Performance" Off-Road Suspension Leveling Kit

                  Ranger 2019-2023 Fox "Tuned by Ford Performance" Off-Road Suspension Leveling Kit

                  SKU: M18000RA

                  $1,465.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 2021-2023 ORANGE BEAD LOCK TRIM RING KIT

                  BRONCO 2021-2023 ORANGE BEAD LOCK TRIM RING KIT

                  SKU: M1021KBLO

                  $730.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1964-1995 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259C302

                  $67.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x20" EZ-Up Tent

                  Ford Performance 10x20" EZ-Up Tent

                  SKU: M1827T20A

                  $1,300.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 18" Black Machined Face Wheel Kit

                  Bronco 2021-2023 18" Black Machined Face Wheel Kit

                  SKU: M1007KBB5

                  $1,280.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoBoost Engine Cold Spark Plug Set

                  EcoBoost Engine Cold Spark Plug Set

                  SKU: M1240520T

                  $105.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  SKU: 302291

                  $15.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang 2011-2014 V6 Touring Mufflers

                  Mustang 2011-2014 V6 Touring Mufflers

                  SKU: M5230MV6CA

                  $955.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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