Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021-2025 F-150 122.8" DUAL SIDE EXIT EXHAUST-BLACK

                  2021-2025 F-150 122.8" DUAL SIDE EXIT EXHAUST-BLACK

                  SKU: M5200FSB

                  $1,745.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

                  SKU: M6250F303

                  $450.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FRONT DRIVE UNIT RING AND PINION 4.88 RATIO

                  BRONCO M210 FRONT DRIVE UNIT RING AND PINION 4.88 RATIO

                  SKU: M4209488BF

                  $360.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  PROCAL3 Service Park Replacement Dongle

                  PROCAL3 Service Park Replacement Dongle

                  SKU: CMCANELOPEB

                  $275.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  M14x1.5 Black Lug Nut Vehicle Kit of 24

                  M14x1.5 Black Lug Nut Vehicle Kit of 24

                  SKU: M1012KF15B

                  $210.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID Ford Performance Parts 40" Off-Road Light Bar Kit

                  RIGID Ford Performance Parts 40" Off-Road Light Bar Kit

                  SKU: M15200KR

                  $450.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang GT 2015-2017 Cold Air Intake and Calibration Power Pack 2

                  Mustang GT 2015-2017 Cold Air Intake and Calibration Power Pack 2

                  SKU: M9603M8A

                  $825.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  GEN 2 COYOTE 5.2L HIGH PERFORMANCE CAMS

                  GEN 2 COYOTE 5.2L HIGH PERFORMANCE CAMS

                  SKU: M6550M52

                  $2,160.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

                  Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

                  SKU: M9603M4

                  $550.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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