Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Escape 2020-2026 Yakima Clamp-On Cross Bars for Naked Roof

                  Escape 2020-2026 Yakima Clamp-On Cross Bars for Naked Roof

                  SKU: VLJ6Z7855100A

                  $909.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450GB

                  $750.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  SKU: KB3Z16450AC

                  $555.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Thule® Cross Bar Kit w/o Roof Rails

                  Ranger 2024 Thule® Cross Bar Kit w/o Roof Rails

                  SKU: VR1WZ7855100A

                  $779.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/ Pre-Installed Upfitter Switches

                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/ Pre-Installed Upfitter Switches

                  SKU: VHC3Z13C788A

                  $699.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Stainless Upper Tailgate Trim

                  Super Duty 2017-2022 Stainless Upper Tailgate Trim

                  SKU: VHC3Z99425A34A

                  $49.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025Fender Flares - Pocket Style, Black Textured by Husky Liners®

                  Ranger 2024-2025Fender Flares - Pocket Style, Black Textured by Husky Liners®

                  SKU: VR1WZ16268D

                  $549.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2026 Coverking® Full Vehicle Outdoor Cover for GT Coupe with Performance Pack, Pedestal/High Spoiler, Gray

                  Mustang 2024-2026 Coverking® Full Vehicle Outdoor Cover for GT Coupe with Performance Pack, Pedestal/High Spoiler, Gray

                  SKU: VRR3Z19A412M

                  $589.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber Only, Med. Dark Slate Interior

                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber Only, Med. Dark Slate Interior

                  SKU: VRL3Z13C788AA

                  $649.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
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