Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1986-2014 8.8" 3.55 Ring Gear and Pinion

                  Mustang 1986-2014 8.8" 3.55 Ring Gear and Pinion

                  SKU: M420988355

                  $280.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  SKU: M6731FL820

                  $235.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2019 5.0L Coyote Boss 302 Timing Chain Tensioners

                  Mustang 2011-2019 5.0L Coyote Boss 302 Timing Chain Tensioners

                  SKU: M6266M50B

                  $185.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Mustang 2005-2011 Anti-Roll/Sway Bar Complete Hardware Kit

                  Mustang 2005-2011 Anti-Roll/Sway Bar Complete Hardware Kit

                  SKU: M5490HWC

                  $195.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Extended ARP Wheel Stud Kit

                  Mustang 2015-2023 Extended ARP Wheel Stud Kit

                  SKU: M1107C

                  $200.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Focus 2000-2005 Suspension Kit

                  Focus 2000-2005 Suspension Kit

                  SKU: M3000ZX3

                  $410.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2005-2014 Matte Black 18x8" Mesh Spoke Wheel

                  Mustang 2005-2014 Matte Black 18x8" Mesh Spoke Wheel

                  SKU: M1007P188MB

                  $195.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Bronco 2022 RIGID® Mirror Mounted Off-Road Lights

                  Bronco 2022 RIGID® Mirror Mounted Off-Road Lights

                  SKU: M15200KBML

                  $445.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG TPMS WITH ACTIVATION TOOL KIT

                  2024-2025 MUSTANG TPMS WITH ACTIVATION TOOL KIT

                  SKU: M1180433MHZ2

                  $145.00

                  Shipping: More inventory coming soon
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