Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  SKU: M1A043C

                  $93.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG DARK HORSE 5.0L SPORT ACTIVE CAT-BACK - BLACK TIP

                  2024-2025 MUSTANG DARK HORSE 5.0L SPORT ACTIVE CAT-BACK - BLACK TIP

                  SKU: M5200DHS

                  $3,080.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  2024-2025 F-150 20" x 8.5" GLOSS BLACK WHEEL KIT

                  2024-2025 F-150 20" x 8.5" GLOSS BLACK WHEEL KIT

                  SKU: M1007KS2085F15BA

                  $1,470.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Blue Pair of Tow Hooks

                  Ranger 2019-2023 Blue Pair of Tow Hooks

                  SKU: M18954RAB

                  $75.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  2021-2024 F-150 RAPTOR STEERING WHEEL KIT - BLACK

                  2021-2024 F-150 RAPTOR STEERING WHEEL KIT - BLACK

                  SKU: M3600F15B

                  $630.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2022-2025 BRONCO RAPTOR CARBON FIBER APPEARANCE KIT-MATTE

                  2022-2025 BRONCO RAPTOR CARBON FIBER APPEARANCE KIT-MATTE

                  SKU: M16600KBM

                  $13,295.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Mustang 1979-1995 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1979-1995 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259R301

                  $67.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  2021-2025 F-150 2.7L, 3.5L & 5.0L SPORT EXHAUST - BLACK - SIDE EXIT

                  2021-2025 F-150 2.7L, 3.5L & 5.0L SPORT EXHAUST - BLACK - SIDE EXIT

                  SKU: M5200FSBS

                  $1,745.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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