Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2026 Gatorback Front Splash Guards w/Black Ford Oval

                  Super Duty 2023-2026 Gatorback Front Splash Guards w/Black Ford Oval

                  SKU: VPC3Z16A550B

                  $359.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2006-2011 Trailer Hitch Class III/IV

                  Ranger 2006-2011 Trailer Hitch Class III/IV

                  SKU: XL5Z17D826AB

                  $305.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

                  Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

                  SKU: PJ6Z19D520AB

                  $490.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with Performance Pack, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with Performance Pack, Pedestal/High Spoiler

                  SKU: VRR3Z19A412J

                  $469.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Air Design® Tailgate Spoiler

                  Ranger 2019-2023 Air Design® Tailgate Spoiler

                  SKU: VKB3Z9944210A

                  $219.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  Super Duty 2023-2026 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  SKU: VPC3Z13B678A

                  $439.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Reversible Cargo Mat

                  Expedition 2025, Reversible Cargo Mat

                  SKU: SL1Z7813046AA

                  $210.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Gatorback Front Splash Guards Super Duty Stainless

                  Super Duty 2023-2026 Gatorback Front Splash Guards Super Duty Stainless

                  SKU: VPC3Z16A550D

                  $359.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Bed Mat for Styleside
                  colorblack

                  F-150 2009-2014 Bed Mat for Styleside

                  SKU: 4L3Z99112A15AA

                  $190.00

                  -

                  $210.00

                  Pickup Required
                  Pickup: Free at Dealer
                  View details
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