Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Maverick 2022-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VNZ6Z17N004A

                  $239.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5.5' Bed

                  F-150 2015-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5.5' Bed

                  SKU: VJL3Z84501A42D

                  $2,299.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  SKU: M2DZ16268AB

                  $545.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition MAX 2025, Reversible Cargo Mat

                  Expedition MAX 2025, Reversible Cargo Mat

                  SKU: SL1Z4013046AA

                  $265.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, No BLIS, No 360 Camera

                  F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, No BLIS, No 360 Camera

                  SKU: ML3Z17696AA

                  $880.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2020 Black 4pc All Weather Floor Liner Tray

                  Expedition 2018-2020 Black 4pc All Weather Floor Liner Tray

                  SKU: JL1Z7813300CB

                  $205.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Side-Step - LH Drivers Side Retractable by RealTruck Advantage®

                  Super Duty 2023-2026 Side-Step - LH Drivers Side Retractable by RealTruck Advantage®

                  SKU: VPC3Z17A958D

                  $449.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Bronco Horse Bimini Top Black with Light Gray

                  Bronco 2Dr 2021-2025 Bronco Horse Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00M

                  $419.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 XLP Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5ft Bed

                  Ranger 2024-2025 XLP Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5ft Bed

                  SKU: VR1WZ99501A42U

                  $649.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
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