Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima SKS Lock System Kit

                  Yakima SKS Lock System Kit

                  SKU: VKB3Z7821984A

                  $69.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 VISCO Red & Black Body Speed Stripe Kit

                  F-150 2021-2022 VISCO Red & Black Body Speed Stripe Kit

                  SKU: VML3Z6320000E

                  $69.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Tailgate Letters - Electric Spice

                  Super Duty 2023-2025 Tailgate Letters - Electric Spice

                  SKU: VPC3Z9942528HC

                  $99.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025 Areoskin Hood Protector

                  Expedition 2025 Areoskin Hood Protector

                  SKU: VSL1Z16C900A

                  $92.40

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molded Splash Guards Rear Pair

                  Bronco 2021-2025 Molded Splash Guards Rear Pair

                  SKU: M2DZ16A550BB

                  $60.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 2pc Kit

                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 2pc Kit

                  SKU: VPC3Z99132A08A

                  $99.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

                  F-150 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

                  SKU: VML3Z99132A08D

                  $59.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Front Splash Guards

                  Ranger 2019-2023 Front Splash Guards

                  SKU: KB3Z16A550AB

                  $60.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2015 Rear Bumper Protector

                  Explorer 2011-2015 Rear Bumper Protector

                  SKU: BB5Z17B807A

                  $100.00

                  Pickup Required
                  Pickup: Free at Dealer
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