Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 2010-2014 Ford Performance Dash Gauge Pod

                  Mustang 2010-2014 Ford Performance Dash Gauge Pod

                  SKU: M6304GPODA

                  $230.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ford Performance Parts by RIGID® Off-Road Fog Light Kit

                  Ford Performance Parts by RIGID® Off-Road Fog Light Kit

                  SKU: M15200RFOG

                  $440.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 1963-2001 289/302 Dual Plane Intake Manifold

                  Mustang 1963-2001 289/302 Dual Plane Intake Manifold

                  SKU: M9424F302

                  $470.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang 2005-2010 GT Throttle Body

                  Mustang 2005-2010 GT Throttle Body

                  SKU: M9926MGT

                  $365.00

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                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: More inventory coming soon
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                  Mustang M14 x 1.5 Black Lug Nut Wheel Kit

                  Mustang M14 x 1.5 Black Lug Nut Wheel Kit

                  SKU: M1012MB

                  $57.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  SUPER DUTY 14 BOLT HEAVY DUTY DIFFERENTIAL COVER

                  SUPER DUTY 14 BOLT HEAVY DUTY DIFFERENTIAL COVER

                  SKU: M4033SD14

                  $220.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Functional Bead Lock Ring Kit with Fasteners

                  Functional Bead Lock Ring Kit with Fasteners

                  SKU: M1021RA1

                  $240.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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