Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Front Sump Pan

                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Front Sump Pan

                  SKU: M6007X2347DF

                  $13,500.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER FLARES-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER FLARES-GLOSS

                  SKU: M16268BG

                  $9,650.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  SKU: M1007KM1785KMB

                  $1,875.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Chrome Tips

                  SKU: M5200M8TC

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG 5.0L EXTREME NON-ACTIVE W/VALANCE-BLACK TIP

                  2024-2025 MUSTANG 5.0L EXTREME NON-ACTIVE W/VALANCE-BLACK TIP

                  SKU: M5200M5EBV

                  $3,000.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 1985-2004 8.8" Axle Installation Kit

                  Mustang 1985-2004 8.8" Axle Installation Kit

                  SKU: M4050B

                  $52.00

                  Shipping: More inventory coming soon
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                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Sets

                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Sets

                  SKU: M12259C460

                  $67.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 2021-2022 Tremor Half Shafts Pair

                  F-150 2021-2022 Tremor Half Shafts Pair

                  SKU: M3429F150

                  $515.00

                  Shipping: More inventory coming soon
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                  Ranger Off-Road Hoop Steps

                  Ranger Off-Road Hoop Steps

                  SKU: M16450RTS

                  $650.00

                  Pickup Required
                  Pickup: Free at Dealer
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