Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

                  SKU: VML3Z99132A08E

                  $59.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025, Air Design® Satin Black Rear Bumper Fascia Diffuser Kit

                  Mustang Mach-E 2021-2025, Air Design® Satin Black Rear Bumper Fascia Diffuser Kit

                  SKU: VPK9Z17F828B

                  $499.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Splash Guards Rear Pair w/ Stainless Steel Ford Logo

                  Super Duty 2017-2022 Gatorback Splash Guards Rear Pair w/ Stainless Steel Ford Logo

                  SKU: VHC3Z16A550M

                  $369.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Bronco 66, Opaque White Ink Spare 33 inch Tire Cover

                  Bronco 2025 Bronco 66, Opaque White Ink Spare 33 inch Tire Cover

                  SKU: R2DZ9945026C

                  $120.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2010-2012 Black Rear Lower Diffuser Style Fascia

                  Mustang 2010-2012 Black Rear Lower Diffuser Style Fascia

                  SKU: AR3Z17F828AA

                  $190.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Ranger 2024-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VR1WZ16C900D

                  $109.00

                  2021-2025 Bronco Sport Matte Clear Hood Graphic

                  2021-2025 Bronco Sport Matte Clear Hood Graphic

                  SKU: VM1PZ6320000B

                  $339.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Soft Canvas Bimini Top

                  Bronco 4Dr 2021-2025 Soft Canvas Bimini Top

                  SKU: VM2DZ54500W00D

                  $389.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
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                  Super Duty 2011-2016 Molded Splash Guards Front Pair w/ Lip Molding

                  Super Duty 2011-2016 Molded Splash Guards Front Pair w/ Lip Molding

                  SKU: BC3Z16A550GA

                  $60.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
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