Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Coverking Protective Neosupreme Rear Seat Covers with Center Armrest and Cupholder in Charcoal

                  Mustang Mach-E 2021-2025 Coverking Protective Neosupreme Rear Seat Covers with Center Armrest and Cupholder in Charcoal

                  SKU: VLJ8Z6163812A

                  $189.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2006-2016 Side Window Air Deflectors

                  Super Duty Crew Cab 2006-2016 Side Window Air Deflectors

                  SKU: VGC3Z18246C

                  $89.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  MOLLE Bags

                  MOLLE Bags

                  SKU: VM1PZ10C744A

                  $59.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 w/ Subwoofer 3pc All Weather Rubber Floor Mats

                  F-150 2010-2014 w/ Subwoofer 3pc All Weather Rubber Floor Mats

                  SKU: AL3Z1613300EA

                  $150.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Rear Bumper Protector

                  Bronco Sport 2021-2024 Rear Bumper Protector

                  SKU: M1PZ17B807A

                  $100.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  SKU: LL3Z9942528C

                  $170.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Velocity Blue Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Velocity Blue Liftgate Lettering

                  SKU: VN1PZ9942528BC

                  $59.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gloss Black Tailgate Lettering

                  F-150 2021-2025 Gloss Black Tailgate Lettering

                  SKU: ML3Z9941018A

                  $85.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles with Subwoofer

                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles with Subwoofer

                  SKU: PR3Z7811600AA

                  $170.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
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