Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2Dr 2021-2025 Tufskinz Door Sill Protector Kit with Bronco Logo

                  Bronco 2Dr 2021-2025 Tufskinz Door Sill Protector Kit with Bronco Logo

                  SKU: VM2DZ99132A08J

                  $49.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Console Vault® In-Vehicle Safe for use with Captain's Chairs

                  Ranger 2024-2025 Console Vault® In-Vehicle Safe for use with Captain's Chairs

                  SKU: VR1WZ9906202A

                  $349.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Gunmetal Splash Guards Front Pair

                  F-150 2015-2020 Gatorback Gunmetal Splash Guards Front Pair

                  SKU: VHL3Z16A550D

                  $309.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 w/Rock Rails Gatorback Bronco Text Logo Splash Guards Front Pair

                  Bronco 2021-2025 w/Rock Rails Gatorback Bronco Text Logo Splash Guards Front Pair

                  SKU: VM2DZ16A550A

                  $499.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Side Window Air Deflectors 4-Piece Set

                  EcoSport 2018-2022 Side Window Air Deflectors 4-Piece Set

                  SKU: VJN1Z18246A

                  $109.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Air Design® Shadow Black Roof Spoiler

                  Bronco Sport 2021-2025 Air Design® Shadow Black Roof Spoiler

                  SKU: VM1PZ9944210BA

                  $389.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Eruption Green Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Eruption Green Liftgate Lettering

                  SKU: VN1PZ9942528BG

                  $59.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Ford Integrated Tether System (FITS) Package

                  Maverick 2022-2025 Ford Integrated Tether System (FITS) Package

                  SKU: NZ6Z17045N86AA

                  $95.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
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                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  SKU: HC3Z99550A66A

                  $70.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
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