Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2015-2025 Heavy Duty Splash Guards Front Pair

                  Transit 2015-2025 Heavy Duty Splash Guards Front Pair

                  SKU: FK4Z16A550A

                  $170.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Carbon Fiber 5-Speed Shift Knob

                  Black Carbon Fiber 5-Speed Shift Knob

                  SKU: FM5Z7213A

                  $105.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Gunmetal Stainless Steel Platinum Lettering Tailgate Badge

                  Gunmetal Stainless Steel Platinum Lettering Tailgate Badge

                  SKU: VHC3Z9942528A

                  $129.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Gatorback Blue Ford Logo Splash Guards Front Pair

                  Explorer 2020-2025 Gatorback Blue Ford Logo Splash Guards Front Pair

                  SKU: VLB5Z16A550C

                  $279.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  SKU: VKB3Z1613208A

                  $249.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2016-2017 Ford Perimeter Plus Vehicle Security System

                  Transit Connect 2016-2017 Ford Perimeter Plus Vehicle Security System

                  SKU: GT1Z19A361A

                  $245.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  SKU: VM1PZ78115A00B

                  $169.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146J

                  $369.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Coupe with Low Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Coupe with Low Spoiler

                  SKU: VRR3Z19A412U

                  $469.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
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