Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Cargo Management System - Rails and Cleat Tie Down Kit

                  Ranger 2024-2025 Cargo Management System - Rails and Cleat Tie Down Kit

                  SKU: R1WZ9955200A

                  $445.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2021-2024 4pc All Weather Floor Liner Tray

                  Expedition 2021-2024 4pc All Weather Floor Liner Tray

                  SKU: ML1Z7813300AB

                  $205.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code Z1- NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code Z1- NON-RETURNABLE

                  SKU: VPC3Z99501A42FK

                  $4,179.00

                  + $266.00 Installation
                  Bronco Sport 2024-2025 Coverking Neosupreme Front Seat Covers

                  Bronco Sport 2024-2025 Coverking Neosupreme Front Seat Covers

                  SKU: VR1PZ15600D20F

                  $269.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2017-2025 Black 5" Step Bars

                  Super Duty SuperCab 2017-2025 Black 5" Step Bars

                  SKU: HC3Z16450GA

                  $580.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  SKU: VFL3Z9910146B

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2011-2016 Trailer Brake Controller Kit w/ Uplifter Switches

                  Super Duty 2011-2016 Trailer Brake Controller Kit w/ Uplifter Switches

                  SKU: FC3Z19H332B

                  $295.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
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                  Edge 2020-2024 Console Vault Vehicle Safe

                  Edge 2020-2024 Console Vault Vehicle Safe

                  SKU: VMT4Z9906202A

                  $339.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Air Design® Ingot Silver Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Ingot Silver Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CA

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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