Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  SKU: VDT4Z7855100F

                  $399.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Lund Bed Extender

                  Maverick 2022-2025 Lund Bed Extender

                  SKU: VNZ6Z99286A40A

                  $369.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Floor Liner All-Weather, for 3rd Row with, 2nd Row Bench Seat

                  Expedition 2025, Floor Liner All-Weather, for 3rd Row with, 2nd Row Bench Seat

                  SKU: SL1Z7813086BA

                  $95.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Gatorback Black Splash Guards Front Pair

                  Ranger 2019-2023 Gatorback Black Splash Guards Front Pair

                  SKU: VKB3Z16A550A

                  $339.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Black 3pc All Weather Floor Liner Tray for Carpet Floor

                  F-150 SuperCab 2021-2025 Black 3pc All Weather Floor Liner Tray for Carpet Floor

                  SKU: ML3Z1813300AA

                  $205.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Console Vault Floor Vehicle Safe

                  Ranger 2019-2023 Console Vault Floor Vehicle Safe

                  SKU: VKB3Z9906202B

                  $459.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Molded Splash Guards, Front

                  Ranger 2024-2025 Molded Splash Guards, Front

                  SKU: R1WZ16A550AA

                  $90.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
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                  Expedition 2025 Folding Cargo Area Protector

                  Expedition 2025 Folding Cargo Area Protector

                  SKU: SL1Z99112A15AA

                  $470.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Blue Full Car Cover for Standard Spoiler Models

                  Mustang GT500 2020-2022 Blue Full Car Cover for Standard Spoiler Models

                  SKU: VLR3Z19A412B

                  $299.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
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