Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Escape 2010-2012 Charcoal Cargo Security Cover

                  Escape 2010-2012 Charcoal Cargo Security Cover

                  SKU: 9L8Z7845440AC

                  $230.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Magnetic Bed Cap for 5.0' Bed, Paint Code J7 - NON-RETURNABLE

                  Ranger 2019-2022 Magnetic Bed Cap for 5.0' Bed, Paint Code J7 - NON-RETURNABLE

                  SKU: VLB3Z99501A42AB

                  $2,759.00

                  + $266.00 Installation
                  Mustang Coupe 2016-2017 WeatherShield Full Car Cover

                  Mustang Coupe 2016-2017 WeatherShield Full Car Cover

                  SKU: GR3Z19A412A

                  $535.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 TrekTop Soft Vinyl Retractable Top

                  Bronco 4Dr 2021-2025 TrekTop Soft Vinyl Retractable Top

                  SKU: VM2DZ78501C25E

                  $2,029.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Retro-Style Fender Flares

                  Bronco 2Dr 2021-2025 Retro-Style Fender Flares

                  SKU: VR2DZ16268A

                  $599.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Black Premium Carpet 4-Piece Set Floor Mats

                  Bronco 2021-2025 Black Premium Carpet 4-Piece Set Floor Mats

                  SKU: N2DZ7813086BA

                  $205.00

                  Shipping: Ships by Jun 24
                  Dealer Pickup: Not Available
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                  Bronco Sport 2025 Air Design® Fender Flares

                  Bronco Sport 2025 Air Design® Fender Flares

                  SKU: VS1PZ16268A

                  $459.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  Ranger SuperCrew 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  SKU: VKB3Z1613208B

                  $249.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Air Design® Fender Flares

                  F-150 2021-2025 Air Design® Fender Flares

                  SKU: VML3Z16268E

                  $719.00

                  Pickup Required
                  Pickup: Free at Dealer
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