Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  SKU: VML3Z1863812F

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 Chrome Lettering Tailgate Badge

                  Super Duty 2017-2019 Chrome Lettering Tailgate Badge

                  SKU: VHC3Z9942528G

                  $109.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2024-2025 Coverking Neosupreme Front Seat Covers

                  Bronco Sport 2024-2025 Coverking Neosupreme Front Seat Covers

                  SKU: VR1PZ15600D20F

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2020-2021 Air Design® Grabber Lime Side Quarter Panel Scoop

                  Mustang 2020-2021 Air Design® Grabber Lime Side Quarter Panel Scoop

                  SKU: VLR3Z63279D36AA

                  $269.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-50 Battery Jump Start Pack

                  NOCO GB-50 Battery Jump Start Pack

                  SKU: VJL3Z10A765DS

                  $199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge Titanium AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  Edge Titanium AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  SKU: NT4Z9942528FA

                  $280.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  SKU: VFL3Z9910146B

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Edge 2020-2024 Console Vault Vehicle Safe

                  Edge 2020-2024 Console Vault Vehicle Safe

                  SKU: VMT4Z9906202A

                  $339.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Putco Stainless Steel Tailgate Trim Kit

                  Super Duty 2023-2025 Putco Stainless Steel Tailgate Trim Kit

                  SKU: VPC3Z99290D90A

                  $129.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
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