Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  F-150 2015-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  SKU: VGL3Z99501A42DC

                  $1,229.00

                  Shipping: Ships by Jul 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Iconic Silver CabHigh Sport Bed Cap for 6.5 Bed, Paint Code JS - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Iconic Silver CabHigh Sport Bed Cap for 6.5 Bed, Paint Code JS - NON-RETURNABLE

                  SKU: VML3Z99501A42CE

                  $4,499.00

                  + $266.00 Installation
                  View details
                  Maverick 2022-2024 Leer Group Alto Blue TC Gray Premium Low Profile Bed Cap, Paint Code L3 - NON-RETURNABLE

                  Maverick 2022-2024 Leer Group Alto Blue TC Gray Premium Low Profile Bed Cap, Paint Code L3 - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BF

                  $4,599.00

                  + $266.00 Installation
                  View details
                  Super Duty 2017-2022 Stowable Double Bed Loading Ramps

                  Super Duty 2017-2022 Stowable Double Bed Loading Ramps

                  SKU: HC3Z99286F56D

                  $1,020.00

                  Shipping: Ships by Jul 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer BLIS Kit

                  Super Duty 2023-2025 Trailer BLIS Kit

                  SKU: PC3Z14D453A

                  $780.00

                  Shipping: Ships by Jul 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  Maverick 2022-2025 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  SKU: VNZ6Z99501A42K

                  $1,219.00

                  Shipping: Ships by Jul 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Air Design® Matte Black Quarter Window Louvers

                  Mustang 2015-2023 Air Design® Matte Black Quarter Window Louvers

                  SKU: VJR3Z63280B10A

                  $199.00

                  Shipping: Ships by Jul 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Soft Collapsible Bed Cap - NON-RETURNABLE
                  colorblack

                  Ranger 2019-2023 Soft Collapsible Bed Cap - NON-RETURNABLE

                  SKU: VKB3Z99501A42T

                  $1,039.00

                  Shipping: Ships by Jul 29
                  Pickup: Free at Dealer
                  View details
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