Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Sportliner with Tailgate Cover by Husky Liners®

                  Maverick 2022-2025 Sportliner with Tailgate Cover by Husky Liners®

                  SKU: VNZ6Z9900038A

                  $239.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland Stand Alone Changing Room/Shower

                  Overland Stand Alone Changing Room/Shower

                  SKU: VNB3Z99000C38C

                  $319.00

                  Ranger 2023 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Ranger 2023 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VPB3Z17N004A

                  $229.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Console Vault Rear Under Floor In-Vehicle Safe

                  Bronco 2025 Console Vault Rear Under Floor In-Vehicle Safe

                  SKU: VS2DZ9906202CB

                  $479.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Crew Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  Super Duty 2023-2026 Crew Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  SKU: VPC3Z9910146E

                  $289.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 VISCO Matte Black Hood Cowl Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Hood Cowl Stripe Kit

                  SKU: VML3Z6320000D

                  $179.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2022-2023 Air Design® Oil Slick Blue Purple Side Scoop

                  Mustang 2022-2023 Air Design® Oil Slick Blue Purple Side Scoop

                  SKU: VKR3Z63279D36AG

                  $269.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2023 Trailer Hitch 2" Receiver, For use w/Escape ST-Line, ST-Line Select and ST-Line Elite

                  Escape 2023 Trailer Hitch 2" Receiver, For use w/Escape ST-Line, ST-Line Select and ST-Line Elite

                  SKU: PJ6Z19D520BA

                  $490.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Gatorback Bronco Text Logo Splash Guards Front Pair Without Rock Rails or Steps

                  Bronco 2021-2025 Gatorback Bronco Text Logo Splash Guards Front Pair Without Rock Rails or Steps

                  SKU: VM2DZ16A550E

                  $499.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
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