Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Black commodities (9)

                  Number of Gray commodities (4)

                  Number of Blue commodities (1)

                  Number of Silver commodities (1)

                  Number of Ford Performance commodities (24)

                  Number of Genuine Ford Accessory commodities (23)

                  Number of Husky Liners commodities (4)

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                  commodities in range $0 - $50 (34)

                  commodities in range $51 - $100 (19)

                  commodities in range $101 - $200 (25)

                  commodities in range $201 - $500 (36)

                  commodities in range $501 - Above (16)

                  71 results

                  price Range:

                  $51 - $100

                  price Range:

                  $201 - $500

                  price Range:

                  $501 - Above
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                  ARB Jack

                  ARB Jack

                  SKU: M1830JACK

                  $875.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  SKU: M1821UHB

                  $295.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  SKU: FK4Z16112C30BA

                  $565.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2023-2025, Door Screen Kit for Medium Roof Models

                  Transit 2023-2025, Door Screen Kit for Medium Roof Models

                  SKU: VPK4Z61018A16A

                  $289.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  M14 X 1.5 BLACK LUG NUT VEHICLE KIT OF 32

                  M14 X 1.5 BLACK LUG NUT VEHICLE KIT OF 32

                  SKU: M1012KSB

                  $325.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  SKU: FK4Z16112C30AA

                  $510.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  SKU: M1A043C

                  $93.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Long Series 2015-2025 Carpet Cargo Area Liner

                  Transit Long Series 2015-2025 Carpet Cargo Area Liner

                  SKU: FK4Z1613046BA

                  $475.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Rear Window Grille

                  Transit 2015-2025 Rear Window Grille

                  SKU: BK3Z99044E82A

                  $360.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
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                  37 - 45 of 71 results