Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories

                  Accessories

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                  Number of Blue commodities (1)

                  Number of Ford Performance commodities (35)

                  Number of Genuine Ford Accessory commodities (3)

                  commodities in range $0 - $50 (22)

                  commodities in range $51 - $100 (9)

                  commodities in range $101 - $200 (9)

                  commodities in range $201 - $500 (10)

                  commodities in range $501 - Above (4)

                  Number of FPP commodities (35)

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                  41 results

                  price Range:

                  $0 - $50

                  price Range:

                  $51 - $100

                  price Range:

                  $201 - $500
                  Clear all
                  Ford Soft-Sided Adjustable Cooler Bag

                  Ford Soft-Sided Adjustable Cooler Bag

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Classic Script Fender Badge Kit - Matte Black

                  Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Rear Emblem - Matte Black

                  Bronco Rear Emblem - Matte Black

                  SKU: M1447BRMB

                  $80.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Rubber Trailer Hitch Receiver Cover

                  Ford Performance Rubber Trailer Hitch Receiver Cover

                  SKU: M1840FP

                  $20.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSB

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Plate Frame-Black Stainless Steel

                  Ford Performance License Plate Frame-Black Stainless Steel

                  SKU: M1828SS304BK

                  $40.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 9 of 41 results