Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  SKU: VLR3Z19A412P

                  $429.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Noah Style Coupe Full Vehicle Cover

                  Mustang 2015-2023 Noah Style Coupe Full Vehicle Cover

                  SKU: VFR3Z19A412B

                  $289.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Oxford White Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Oxford White Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AM

                  $359.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

                  SKU: PR3Z5420000CA

                  $460.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021 Air Design® Anti Matter Blue Side Scoop

                  Mustang 2021 Air Design® Anti Matter Blue Side Scoop

                  SKU: VMR3Z63279D36AB

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for Black Pack Convertible with Performance Pack, Low Spoiler

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for Black Pack Convertible with Performance Pack, Low Spoiler

                  SKU: VRR3Z19A412R

                  $469.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412M

                  $299.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Interior Light Kit

                  Interior Light Kit

                  SKU: CL8Z13E700AA

                  $315.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
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