Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit

                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit

                  SKU: M4700B

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Brake Line Upgrade Kit

                  Mustang 2005-2014 Brake Line Upgrade Kit

                  SKU: M2078MB

                  $120.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  SKU: M19546A12

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  GT4 CV Boot RH

                  GT4 CV Boot RH

                  SKU: M3A331GT4B

                  $180.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Carbon Fiber Shift Knob

                  Mustang Carbon Fiber Shift Knob

                  SKU: M7213MCF

                  $120.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Oval Custom Billet Aluminum Spark Plug Wire Looms

                  Ford Oval Custom Billet Aluminum Spark Plug Wire Looms

                  SKU: M12297L900

                  $155.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  289/302/351W Short Serpentine Belt-Front Timing Cover

                  289/302/351W Short Serpentine Belt-Front Timing Cover

                  SKU: M6059A50

                  $180.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 351 Front Sump Oil Pan Pickup Tube

                  Mustang 1964-1973 351 Front Sump Oil Pan Pickup Tube

                  SKU: M6622FT351

                  $165.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 5.0L Coyote Head Changing Kit

                  Mustang 2015-2017 5.0L Coyote Head Changing Kit

                  SKU: M6067M50

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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