Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 All Weather Floor Liners, 4-pc set w/Mustang Logo on Fronts

                  Mustang 2024-2025 All Weather Floor Liners, 4-pc set w/Mustang Logo on Fronts

                  SKU: PR3Z6313300AA

                  $205.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2010 4.6L Manual Flywheel Bolts

                  Mustang 1996-2010 4.6L Manual Flywheel Bolts

                  SKU: M6379B

                  $16.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD MUSTANG LOGO AIR BREATHER CAP:CHROME

                  FORD MUSTANG LOGO AIR BREATHER CAP:CHROME

                  SKU: 302220

                  $19.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  CHROME AIR CLEANER NUT: MUSTANG LOGO

                  CHROME AIR CLEANER NUT: MUSTANG LOGO

                  SKU: 302337

                  $19.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO AIR BREATHER CAP: TWIST TYPE CHROME

                  FORD RACING LOGO AIR BREATHER CAP: TWIST TYPE CHROME

                  SKU: 302200

                  $19.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1986 Graphite Intake Gasket for STD Port 302/351W

                  Mustang 1964-1986 Graphite Intake Gasket for STD Port 302/351W

                  SKU: M9439G50

                  $17.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Racing Center Cap

                  Ford Racing Center Cap

                  SKU: M1096FR

                  $29.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

                  Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

                  SKU: HR3Z6313300AA

                  $205.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Black Stainless Steel Marque Plate

                  Ford Performance Black Stainless Steel Marque Plate

                  SKU: M1828LB

                  $45.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
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