Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  269 results
                  Ford Black and Chrome Wheel Center Cap Kit

                  Ford Black and Chrome Wheel Center Cap Kit

                  SKU: M1096KBCC

                  $26.00

                  Shipping: Ships by Aug 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Aug 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 UVS100 Custom Sunscreen

                  Mustang 2015-2025 UVS100 Custom Sunscreen

                  SKU: VJR3Z78519A02A

                  $109.00

                  Shipping: Ships by Aug 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Locks for Exposed Lugs

                  Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: GR3Z1A043A

                  $70.00

                  Shipping: Ships by Aug 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

                  Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

                  SKU: FR3Z1130C

                  $40.00

                  Shipping: Ships by Aug 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

                  Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by Aug 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 5.2L Intake Valve Light Weight

                  Mustang 2015-2021 5.2L Intake Valve Light Weight

                  SKU: M6507M52

                  $150.00

                  Shipping: Ships by Aug 3
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2024 MUSTANG STREET LOWERING SPRING KIT

                  2015-2024 MUSTANG STREET LOWERING SPRING KIT

                  SKU: M5300S65S

                  $385.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by Aug 3
                  Pickup: Free at Dealer
                  Add to Cart
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