Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Black commodities (5)

                  Number of Gray commodities (4)

                  Number of Blue commodities (1)

                  Number of Ford Performance commodities (39)

                  Number of Genuine Ford Accessory commodities (23)

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                  commodities in range $0 - $50 (29)

                  commodities in range $51 - $100 (25)

                  commodities in range $101 - $200 (17)

                  commodities in range $201 - $500 (17)

                  commodities in range $501 - Above (9)

                  71 results

                  price Range:

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                  price Range:

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                  price Range:

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                  Fusion 2013-2020 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Fusion 2013-2020 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VKS7Z18246A

                  $89.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System 2-Button Fob with Confirmation

                  Remote Start System 2-Button Fob with Confirmation

                  SKU: JS7Z15K601B

                  $120.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Stainless Steel Marque Plate

                  Ford Performance Stainless Steel Marque Plate

                  SKU: M1828LS

                  $45.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  M12 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  M12 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  SKU: M1A043B

                  $67.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2017-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Fusion 2017-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VHS7Z16C900A

                  $89.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Molded Splash Guards Front Pair

                  Fusion 2013-2020 Molded Splash Guards Front Pair

                  SKU: DS7Z16A550AA

                  $60.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Rear Bumper Protector

                  Fusion 2013-2020 Rear Bumper Protector

                  SKU: DS7Z17B807AA

                  $100.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered by Ford Classic Fender Badge

                  Powered by Ford Classic Fender Badge

                  SKU: M16098PBF

                  $155.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
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