Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Black commodities (1)

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                  Number of Ford Performance commodities (33)

                  Number of Genuine Ford Accessory commodities (12)

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                  commodities in range $0 - $50 (29)

                  commodities in range $51 - $100 (25)

                  commodities in range $101 - $200 (17)

                  commodities in range $201 - $500 (17)

                  commodities in range $501 - Above (8)

                  54 results

                  price Range:

                  $0 - $50

                  price Range:

                  $201 - $500

                  price Range:

                  $501 - Above
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                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  SKU: M1828SS304C

                  $40.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Invision Wireless Headphone for DVD Entertainment System

                  Invision Wireless Headphone for DVD Entertainment System

                  SKU: VDG1Z18C604A

                  $49.99

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: JS7Z19A361A

                  $300.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Cargo Basket with Net

                  Thule Rack Mounted Cargo Basket with Net

                  SKU: VJT4Z7855100C

                  $599.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Flat Splash Guards Front Pair

                  Black Flat Splash Guards Front Pair

                  SKU: F6AZ16A550AA

                  $35.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $50.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  SKU: M1821UHB

                  $295.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  M12 x 1.5 Black Lug Nut Wheel Kit of 5

                  M12 x 1.5 Black Lug Nut Wheel Kit of 5

                  SKU: M1012BSB

                  $42.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
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