Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $79.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 6.5' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 6.5' Bed

                  SKU: VHC3Z9910146M

                  $539.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Super Duty 2018-2022 Extend Fender Flares

                  Super Duty 2018-2022 Extend Fender Flares

                  SKU: VJC3Z16268B

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty DRW 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550X

                  $659.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  M14 X 1.5 BLACK LUG NUT VEHICLE KIT OF 32

                  M14 X 1.5 BLACK LUG NUT VEHICLE KIT OF 32

                  SKU: M1012KSB

                  $315.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2005-2023 Gloss Black 20" Caliber Wheel Kit

                  Super Duty 2005-2023 Gloss Black 20" Caliber Wheel Kit

                  SKU: M1007KS2008GB1

                  $1,500.00

                  Pickup Required
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                  Super Duty 2020-2021 Smoke Chrome Black Ford Oval Emblems w/ Camera Provision

                  Super Duty 2020-2021 Smoke Chrome Black Ford Oval Emblems w/ Camera Provision

                  SKU: LC3Z9942528C

                  $170.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Super Duty 2020-2022 Black Platinum SS Tailgate Lettering

                  Super Duty 2020-2022 Black Platinum SS Tailgate Lettering

                  SKU: VLC3Z9942528B

                  $159.00

                  Shipping: Ships by May 5
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                  TruXedo Cargo Bed Sling Organizer

                  TruXedo Cargo Bed Sling Organizer

                  SKU: VJL3Z54550A66A

                  $189.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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