Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

                  F-150 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

                  SKU: VML3Z99132A08D

                  $59.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Black & Stainless Steel Flat Splash Guards Rear Pair

                  F-150 2015-2020 Black & Stainless Steel Flat Splash Guards Rear Pair

                  SKU: FL3Z16A550E

                  $170.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Styleside Molded Rear Splash Guards w/ Lip Molding

                  F-150 2009-2014 Styleside Molded Rear Splash Guards w/ Lip Molding

                  SKU: 5L3Z16A550AAA

                  $60.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch 2 5/16" Ball 1" Shank

                  Trailer Hitch 2 5/16" Ball 1" Shank

                  SKU: BL3Z19F503A

                  $35.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Chrome In-Channel Side Window Deflectors, Front Only 2-Piece Set for Regular Cab

                  Putco Chrome In-Channel Side Window Deflectors, Front Only 2-Piece Set for Regular Cab

                  SKU: VML3Z18246G

                  $119.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2009-2014 Side Window Air Deflectors

                  F-150 Reg Cab 2009-2014 Side Window Air Deflectors

                  SKU: VGL3Z18246A

                  $69.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  SKU: FL3Z16A550BA

                  $60.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2024 Chrome Tow Hook Kit

                  F-150 2015-2024 Chrome Tow Hook Kit

                  SKU: FL3Z17N808A

                  $105.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  F-150 2018-2020 Trailer Brake Control Jumper Wire Kit

                  F-150 2018-2020 Trailer Brake Control Jumper Wire Kit

                  SKU: JL3Z14A411C

                  $85.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
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