Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 6.5 Bed

                  F-150 2015-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 6.5 Bed

                  SKU: VML3Z99501A42S

                  $1,349.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450HB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Low Profile Bed Rack

                  Yakima Low Profile Bed Rack

                  SKU: VLC3Z7855100B

                  $659.00

                  Shipping: Ships by Jul 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5.5' Bed

                  F-150 2015-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5.5' Bed

                  SKU: VJL3Z84501A42D

                  $2,299.00

                  Shipping: Ships by Jul 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Embark LS Retractable Truck Bed Cover by RealTruck Advantage®

                  F-150 2015-2025 Embark LS Retractable Truck Bed Cover by RealTruck Advantage®

                  SKU: VHL3Z99501A42B

                  $2,179.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 8.0 Bed

                  F-150 2015-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 8.0 Bed

                  SKU: VML3Z99501A42T

                  $1,349.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Chrome Aluminum 5" Side Step Bars

                  F-150 Regular Cab 2015-2025 Chrome Aluminum 5" Side Step Bars

                  SKU: FL3Z16450AB

                  $715.00

                  Shipping: Ships by Jul 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Tepui Gray & Navy Rack Mounted Tent

                  Tepui Gray & Navy Rack Mounted Tent

                  SKU: VLL3Z99000C38B

                  $2,199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Removable Roof Rack and Crossbar System

                  Thule Removable Roof Rack and Crossbar System

                  SKU: VNC3Z7855100A

                  $769.00

                  Shipping: Ships by Jul 29
                  Pickup: Free at Dealer
                  Add to Cart
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