Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  5.0L Coyote Oil Pump Installation Kit

                  5.0L Coyote Oil Pump Installation Kit

                  SKU: M6600A50PKIT

                  $140.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2009-2014 Side Window Air Deflectors

                  F-150 Reg Cab 2009-2014 Side Window Air Deflectors

                  SKU: VGL3Z18246A

                  $69.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Sportz Truck Camping Tent for Styleside 8.0' Bed

                  Sportz Truck Camping Tent for Styleside 8.0' Bed

                  SKU: VAL3Z99000C38A

                  $319.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  M-6766-A50/A50A Replacement Short PCV Hose

                  M-6766-A50/A50A Replacement Short PCV Hose

                  SKU: CM6K817M50B

                  $55.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  F-150 2010-2014 2pc Front All Weather Rubber Floor Mats

                  F-150 2010-2014 2pc Front All Weather Rubber Floor Mats

                  SKU: AL3Z1513086AA

                  $110.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2011-2014 Remote Start Hood Switch Kit

                  F-150 2011-2014 Remote Start Hood Switch Kit

                  SKU: BL3Z19G366A

                  $20.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  F-150 2009-2014 Bed Mat for Styleside 6.5' Bed

                  F-150 2009-2014 Bed Mat for Styleside 6.5' Bed

                  SKU: 4L3Z99112A15BA

                  $210.00

                  Pickup Required
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                  Ford Performance 10x20" EZ-Up Tent

                  Ford Performance 10x20" EZ-Up Tent

                  SKU: M1827T20A

                  $1,300.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 Crew Cab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

                  F-150 Crew Cab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

                  SKU: CL3Z1613300AA

                  $125.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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